A chatbot communicates, an agent works
In my understanding, a chatbot communicates and an agent works. When I start a project, I can split a task between several agents, so that each small process is analysed, handled and carried out separately.
From a WhatsApp message to a sent e-mail, in one chat window
I received a message on WhatsApp that contained a PDF file. I would have had to pull out the part to forward. GrokBot handled my WhatsApp conversation, gathered what was needed, wrote and addressed the e-mail, and put the PDF content together in my company’s style. After my approval it sent it out.
All of this happened inside one chat window.
When several agents work on one piece of software
Another example is a piece of software where the work was split between agents. Among the team members, there was one who:
- collected a database,
- built the software,
- tested it,
- looked for a market for it,
- worked out individual, personalised offers for the potential matches.
One interface that manages 5–6 others
From one interface I can manage at least 5–6 other interfaces. Even if I don’t look at the time, it is definitely useful that I don’t have to step back and forth, copy, paste, attach, or search for files in folders.
It saves a huge amount of time.
We are waiting for it
At the time of writing (October 2026) we are still waiting for the arrival of Claude Duet. I expect it to surpass GrokBot.
This is an interesting step for humanity towards a direction that is no longer just a vision today. In my opinion, slowly but surely laptops will disappear and we will use phones for everything, even for programming.
Who do I recommend it to?
- Anyone who wants to digitise their calendar and to-dosAn agent manages it in one place and you don’t have to jump between several programs.
- Anyone who wants virtual employeesYou can set up a separate agent for each small process, and they work together.
- EveryoneI think it is worth trying, especially if you have a lot of correspondence, repetitive administration, or copying between different interfaces.
What to watch out for
- Approval: I give the agent almost full approval rights and visibility over everything, but before sending I always look at exactly what is going out.
- Summaries: it is always worth checking the text to be sent and having the agent summarise what it wants to send.
- Smaller steps: if you split the task into smaller parts, every step is easier to see and check.
Frequently asked questions
What is the difference between a chatbot and an agent?
In my understanding, a chatbot communicates and an agent works. I can split a project between several agents so that each small process is analysed, handled and carried out separately.
What is GrokBot good for?
For example, it handled my WhatsApp conversation, wrote and addressed the e-mail from the content of a PDF I received, in my company’s style, and sent it after my approval. All inside one chat window.
Is it safe to hand over your correspondence?
I give the agent almost full approval and visibility, but before sending I always look at exactly what is going out. It is worth having it summarise what it wants to send.
How much time does an agent save?
From one interface I can manage at least 5–6 others. I don’t have to step back and forth, copy, paste, attach or search for files, and that saves a huge amount of time.
Who do you recommend agents to?
Anyone who wants to digitise their calendar and to-dos, or wants virtual employees.
What is Claude Duet?
At the time of writing (October 2026) we are still waiting for its arrival. I expect it to surpass GrokBot.
ChatGPT, Claude or Grok? My own experience →
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